Privacy Policy
MangoraMart ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Who We Are
MangoraMart is an online grocery delivery service operating in Nottingham, United Kingdom.
Data Controller:
NottsIT Ltd
Website: https://mangoramart.com
Email: support@mangoramart.com
2. What Information We Collect
When you use our website or place an order, we may collect:
A. Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Delivery address
B. Order Information
- Products purchased
- Order history
- Payment status
C. Payment Information
- Payments are securely processed via Stripe.
- We do not store full card details on our servers.
D. Technical Information
- IP address
- Browser type
- Device type
- Cookies and usage data
3. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate about your orders
- Provide customer support
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
We do not sell your personal data to third parties.
4. Legal Basis for Processing (UK GDPR)
We process your data under the following lawful bases:
- Contractual necessity (to fulfil your order)
- Legal obligation (accounting, tax records)
- Legitimate interest (improving services, fraud prevention)
- Consent (marketing emails, where applicable)
5. Payment Processing
All payments are processed securely through Stripe.
Stripe may collect and process payment information in accordance with their own Privacy Policy.
MangoraMart does not store or have access to your full payment card details.
6. Cookies
We use cookies to:
- Enable shopping cart functionality
- Remember login details
- Improve site performance
- Analyse website usage
You can manage or disable cookies via your browser settings.
7. Marketing Communications
If you subscribe to marketing emails, we may send:
- Offers
- Promotions
- Product updates
You can unsubscribe at any time by clicking the unsubscribe link in our emails.
8. Data Retention
We retain personal data only as long as necessary to:
- Fulfil orders
- Meet legal and tax obligations
- Resolve disputes
Order and transaction records may be retained for up to 6 years for accounting purposes (as required by UK law).
9. Data Sharing
We may share data with trusted third parties strictly for operational purposes, including:
- Payment providers (Stripe)
- Delivery drivers (for delivery address only)
- Hosting providers
- Email service providers
All third parties are required to handle your data securely and lawfully.
10. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- SSL encryption
- Secure hosting
- Restricted access to sensitive information
However, no online transmission is completely secure.
11. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (where legally permitted)
- Object to processing
- Request restriction of processing
- Withdraw consent (for marketing)
To exercise your rights, contact us at: support@mangoramart.com
12. Children's Privacy
MangoraMart does not knowingly collect data from individuals under 18 years of age.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
14. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
MangoraMart
NottsIT Ltd
Email: support@mangoramart.com